Haneen Lashes
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Orders & Returns

Shipping Policy

Haneen Lashes offers fast and reliable shipping across the UAE, Gulf region, and internationally. By placing an order, you agree to the terms outlined below.

Order processing

We process and ship all orders within 1–3 business days of order confirmation. Delivery times may vary depending on the customer's location and the selected shipping method.Same-day delivery is available for orders placed before 6 PM across all areas in the UAE. Delivery fees vary by location and range from AED 30 to AED 150, depending on the area.• Delivery/shipping fees are calculated at checkout.• Customers will receive order confirmation and tracking details once the order has been shipped.

International Shipping

• Available to selected countries, except those inaccessible to delivery service providers due to unstable political situations.• Shipping fees depend on the product size/weight and the destination.• Delivery typically takes 5–8 business days outside the UAE.• Customs duties, taxes, or import fees (if applicable) are the customer's responsibility.• We are not responsible for delays caused by customs or local courier services.• International orders are non-refundable and non-exchangeable once shipped, unless the shipment is defective. In such cases, refunds are issued as store credit, excluding delivery fees.• Accurate shipping information must be provided to avoid delays.• Tracking details will be shared once the order is shipped.• We are not responsible for delays caused by courier services or incorrect shipping information provided by the customer.

Contact us for support

For any questions or assistance, customers may contact us [email protected]

INFO

PROFILE

ADDRESS

ITLALAT ALJAMAL PERFUMES AND COSMETICS TRADING CO. L.L.C

Office #G06-343, Ground Floor, The Exchange Tower
Business Bay, Dubai

PO Box: 45195

Landline: +971 42 688 750

Mobile: 050 779 3958

Haneen Lashes

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Shipping policy